Data Protection Safe Harbor
Tissue Genesis adheres to the "safe harbor" framework that resulted from the European Commission's Directive on Data Protection. For more information about safe harbor, please see the following Web site (not affiliated with Tissue Genesis): http://www.export.gov/safeharbor/. If you have any questions or concerns about Tissue Genesis's compliance with the safe harbor principles, please direct them to: General Counsel, Tissue Genesis, Inc., 677 Ala Moana Boulevard, Suite 1100, Honolulu, Hawaii 96813.

Entity Collecting Personal Information
Personal information on this Site is collected by Tissue Genesis Solutions Corporation. Tissue Genesis’s address is: Tissue Genesis, Inc., 677 Ala Moana Boulevard, Suite 1100, Honolulu, Hawaii 96813.

What Information We Collect
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, Tissue Genesis may ask you to provide certain information about yourself by registering and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Tissue Genesis may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, telephone and facsimile numbers, and other personal information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending on the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Other types of activities during which we may collect information, including personal information in some cases, include:

Server Logs
For each visitor to the Site, our Web server automatically recognizes the visitor's domain name, browser type, operating system, entry page, exit page, and average time on the Site. This information is used for internal purposes only in helping us improve our Site and better your overall experience.

Online Forms
We may use online forms in several areas of our Site. All information provided by the visitor is voluntary, but required to access certain Services, with information requested generally including name, address, company, and e-mail. We may sometimes use this information to contact visitors for marketing, sales, service and support purposes, as described below in the section titled “Use of Your Information.”

Site Questionnaires
The Site may have voluntary questionnaires designed to solicit visitor feedback. Visitors remain anonymous unless they choose to provide their name and e-mail address. Information is used to improve the Site, provide a more engaging and useful experience for Site visitors, and for sales and marketing purposes.

Contest & Promotions
When you enter a contest or other promotional feature, we may ask for your name, mailing address, and e-mail address so that we can administer the contest and notify winners.

Tracking Data
When used properly, cookies can improve the utility of a site by being able to securely store and apply personal data that visitors have voluntarily shared with the site. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Unless you use our “Remember Me” functionality, our cookies do not contain any personal identification information but they do enable us to store site preferences, form information between visits, and items in your shopping cart. Most Web browsers automatically accept cookies, but you can change your browser settings to prevent such acceptance. Doing so, however, may result in disabling the functionality we have in place to better serve your needs.

Checking “Remember Me” before accessing certain features of the Site will enable you to access those features without having to type your User ID and password each time you visit. To do this, we store a cookie that contains your user ID and password. For this functionality to operate correctly, your Web browser must support cookies, and you must have them enabled. If this box is unchecked, the sign-in process will still work, however, your user ID and password will not be remembered by the Site. We do not recommend that users using shared computers use this feature, as it may impose a security risk to your account.

We use cookies to personalize the experience of our visitors, provide support to customers, record visitor preferences, provide personalized and specialized content, record session information, track visitor click stream behavior throughout the Site, track items in your shopping cart and customize Site content based on your browser type, operating system, and preferences. For more detailed information about cookies, what they are, and why they are used, please visit the following Web site (not affiliated with Tissue Genesis): http://www.cookiecentral.com/faq/index.shtml.

In connection with cookies, we use Web beacons (transparent graphic images) to provide us with automated feedback on Site usage. For example, Web beacons can tell us how many visitors clicked on key areas of the Site, how long a user viewed an area of the Site, and the type of browser that retrieved the image. We use these compiled aggregate statistics about usage of the Site to improve our Site. We may use this technology for tracking purposes such as tracking visitor click stream behavior throughout the Site and tracking items in your shopping cart. We also may allow other companies to place Web beacons on our Site.

For more detailed information about web beacons, what they are, and why and how they are used, please visit the following Web site (not affiliated with Tissue Genesis): http://www.webopedia.com/TERM/W/Web_beacon.html.

Use Of Your Information

General
Tissue Genesis collects your information to record and support your participation in the activities you select.

E-mail Addresses
We do not collect e-mail addresses without you voluntarily providing us with this information online (typically via our online information request form), or non-online to our sales, marketing, or support staff, or by visiting our booth at a tradeshow. We will periodically use your e-mail information for service, sales, support, and marketing purposes. If you do not wish to receive e-mail from us in the future, please read Your Choices below. From time to time, we may share your e-mail address with other organizations and companies whose products or services we think you may find interesting. If you would like to be included in our "do not share" list, please see Your Choices.

Postal Addresses
We do not collect postal addresses without you voluntarily providing us with this information. We will periodically use your postal address information for service, sales, support, and marketing purposes. If you do not wish to receive postal mailings from us in the future, please read Your Choices below. From time to time, we share your postal address with other organizations and companies whose products or services we think you may find interesting. If you would like to be included in our "do not share" list, please see Your Choices.

Telephone Numbers
We do not collect telephone numbers without the Site visitor voluntarily providing us with this information. We will periodically use your telephone information to contact you regarding service, sales, support, and marketing purposes. If you do not wish to receive calls from us in the future, please read Your Choices below. From time to time, we share your telephone number with other organizations and companies whose products or services we think you may find interesting. If you would like to be included in our "do not share" list, please read Your Choices below.

Aggregate Data
Tissue Genesis may collect information about the use of the Site, such as the types of services used and how many users we receive daily. Other than for the tracking purposes identified above, this information is collected in aggregate form, without identifying any user individually. Tissue Genesis may use this aggregate, non-identifying statistical data for statistical analysis, marketing or similar promotional purposes.

International Transmission
When you submit personal information to Tissue Genesis through this Site, you understand and agree that this information may be transmitted across national boundaries and may be stored and processed in any of the countries in which Tissue Genesis and its affiliates and subsidiaries maintain offices, including without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of Tissue Genesis in connection with the processing and/or fulfillment of transactions and/or orders for products or services. Such vendors are bound by data protection laws meeting the European Commission’s Directive on Data Protection or by contract to not use your personal information for their own purposes or provide it to any third parties except in connection with providing products or services you request or as you may opt-in. One instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible and the pages are being hosted by a vendor of Tissue Genesis.

Service Providers
Tissue Genesis may have established relationships with various service providers whose services are available to you from this Site or from Linked Sites. Typically, these providers offer services or products that Tissue Genesis customers might find useful, such as those that can be used in conjunction with Tissue Genesis products and services. To use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider’s Web site will be subject to the privacy policy posted on such site and personal information that you provide while on this Site in conjunction with a provider’s service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with Tissue Genesis personal information collected from you. In such instances, Tissue Genesis may use this information in a manner consistent with this Privacy Policy.

Consent
By voluntarily providing us with your name, e-mail address, postal address (snail mail), telephone number, billing address, and credit card number, you consent to our use of such information to provide that service or product to you and for the purposes described in this Privacy Policy.

Information Disclosure
We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can instruct us not to by reading Your Choices below. There are other instances in which Tissue Genesis may divulge your personal information. Tissue Genesis may provide your personal information if necessary, in Tissue Genesis’s good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant or order or to protect the rights of Tissue Genesis or others. If Tissue Genesis goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we reserve the right to transfer your personal information, which will likely be among the assets transferred. You will be notified via prominent notice on our Site for 30 days of any such change in ownership or control of your personal information.

Your Choices
Tissue Genesis practices opt-in permission marketing. The Site and any email sent to you will enable you to opt-out of receiving future communications from us. To opt-out of receiving such communications or to be included in our “do not share” list, contact us at lleong@tissuegenesis.com or by following the unsubscribe directions in emails sent to you.

Updating Your PersonalInformation
Upon request, Tissue Genesis will provide you with access to your personal information that we have on record. This may include unique identifier information (e.g., visitor number), transaction information (e.g., dates on which visitors made purchases, amounts and types of purchases), or contact information (e.g., name, address, e-mail, and phone number information) as well as communications (e.g., e-mails and completed forms) that the visitor directed to our Site. Please write or call Tissue Genesis at:
Tissue Genesis, Inc.
Attn: Marketing
677 Ala Moana Boulevard, Suite 1100, Honolulu, Hawaii 96813
808-539-9331
Visitors can request their personal information at any time by contacting us. We will make every effort to ensure your right to privacy by reviewing, qualifying and validating Visitor Information Requests before disseminating such information.

Privacy-Related Inquiries and Complaints
Tissue Genesis takes its users’ privacy concerns seriously. If you believe that Tissue Genesis has not complied with this Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to us at the address above. In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe the Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly. If you do not receive an acknowledgment of your inquiry or complaint or your inquiry or complaint is not satisfactorily addressed, you should then contact the Tissue Genesis General Counsel, who will serve as a liaison with this Site to resolve your concerns. Please note that if you provide Tissue Genesis with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Tissue Genesis cannot guarantee that your most recent privacy preference will be honored.

Other Web Sites & Your Privacy Concerns
Our Site contains links to other Web sites that are not owned or operated by Tissue Genesis. We are not responsible for the privacy practices or the content of such Web sites. For more information on your privacy rights with regard to those sites, please refer to the privacy policies of each Web site that you visit.

Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information from the site from those we actually know are under 13, and no part of the Site is structured to attract anyone under 13.

Security: Online and Offline
We may have licensed the industry-standard Secure Sockets Layer (SSL) technology that permits encryption of potentially sensitive information such as your credit card number. This will make your information unusable in the event of unauthorized third-party interception. Additionally, we have appropriate security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal information.

Policy Changes
By using our Site, you consent to the collection and use of your non-personal information by Tissue Genesis. From time to time, we may use your non-personal information for new, unanticipated uses not previously disclosed in our Privacy Policy. Tissue Genesis reserves the right to change this Privacy Policy at any time without any prior notice. All Privacy Policy changes and updates will be promptly posted on our Site.

Feedback
Our continuing goal is to protect and safeguard your right to privacy. As such, we appreciate all feedback that helps us improve our Privacy Policy. Please share with us your thoughts, comments, and suggestions.

Last Revised: September 1, 2006